Pre-Conference Half-Day Workshops

May 1, 2017

Kick off your JiveWorld experience a day early with our pre-conference workshops, featuring hands-on training and interactive sessions to help you to get even more value out of your use of Jive.

Pre-registration and additional fee required.

Please note that these Pre-Conference Half-Day Workshops are not included with your JiveWorld registration. Please be sure to select the appropriate sessions along with your JiveWorld registration. Costs are:

One (1) pre-conference session = $325
Two (2) pre-conference sessions (One in the morning, a Second in the afternoon) = $600

Morning Sessions
9:00am - 12:30pm

Add-ons make it easy to create simple integrations with your existing systems of record. Learn about the Jive-SDK (Node.js) integration options and when to use them.
Try your hand at creating a simple stream integration, apps, and tiles. Having attended this session, you’ll be ready to complete coding challenges in the Hackathon!


This measurement master class will help seasoned community program leaders develop skills they need to build effective dashboards by thinking first about measuring the right things, not all the things.

We’ll cover things like: what makes a good or bad dashboard, why a good dashboard starts with a solid set of program objectives, why it’s important to consider the “shared purpose” of the community when building those objectives, how to state objectives in business outcomes the C-suite cares about, building an effective KPI dashboard to track progress to goals and show business value. Hear how T-Mobile ties all these practices together setting objectives, deciding the KPIs that matter and building a program dashboard capable of meeting a variety of stakeholder needs.

Hands on working sessions will help you exercise new skills in building objectives that tie to company strategy but is influenced by your understanding of key use cases, member needs, and the outcomes that would prove success.


This masterclass is aimed at owners of mature communities that are at least one year past launch and are in need of a refresh. Whether you’re a veteran community manager or you’ve recently inherited an existing community and aren’t sure where to start, this masterclass will help you identify what to tackle first and how to go about it. You’ll hear from Jive and veteran customer experts about:

  1. How to ensure your community is continuing to support your organization’s key goals.
  2. How to grow with the right use cases and design decisions and destinations that support them.
  3. Tools and tactics that make engaging in your community a habit for your members.

Afternoon Sessions
1:30pm - 5:00pm

Interested in using cloud analytics data to answer business questions? This session will demystify the Data Export Service API. We’ll discuss what an API is, how to access your data, and how to construct a custom API query through hands-on examples. You’ll leave with some experience editing and running a short script to query the API.


If you want to learn more about how to convert your widget-based overview pages to tiles pages, this workshop is for you. Join us in this hands-on session where Jive experts will explain why and how to use tiles and pages, outline design principles for your pages, and lead you in hands-on exercises to create and edit different types of pages, using real-life examples submitted by workshop attendees. You’ll leave having learned how to use current and upcoming tiles to update your community, and get a chance to hear from our Product Team about future innovations for tiles and pages.


Growth in your community can create new challenges and new opportunities. An ongoing investment in your community strategy and applied design will help foster and sustain growth as your community matures. Learn the methods and best practices for optimizing your community!