There is no additional fee for this session, however space is limited: pre-registration is requested. To pre-register for this session, visit JiveWorld Registration:
- Returning users: use the “Login & Register” form with your existing JiveWorks Community User Name and Password.
- New registrations: get started with the “Sign Up & Register” form. Then, under “Pre-Conference Sessions, Monday, May 1,” select the Federal Summit from the dropdown.
How many times has someone simply been in search of a phone number, and by going to their organization’s internal community to find this information they have seen an important headline or discussion along the way?People search is one of the most popular tools on any internal community and a key source of site traffic. However, if your community’s people search is not better than your enterprise email, IM platform, or HR system’s directory tools that opportunity for engagement is lost. Jive’s people search can provide rich profiles and powerful search that is more attractive to users than other enterprise directory tools, but you must discover how your users are using people search and tailor your Jive instance to their needs.
This presentation will showcase how Leidos tailored Jive profiles on their internal intranet community and increased usage of the “Browse People” feature by more than threefold in one year. The changes made address basic usability challenges, integration with enterprise data, and special use cases of interest to those in the federal market. All of the customizations featured can be done in the hosted environment.
How do you change the culture of a 242-year old dual profession—the profession of arms and the professional of law? Both professions possess deeply ingrained philosophies of adversarial strategy and the compartmented protection of information. Any change requires near brute force and overcoming years, if not generations, of resistance. Using milSuite, the Defense Department’s enterprise social network featuring a Jive instance known as milBook, the US. Army Judge Advocate General’s Corps (JAGC) has made great strides in fostering effective knowledge sharing and a culture of organizational learning in just six years. With the top down leading by example, strategic messaging, and institutional education, collaboration in the 10,000 member JAGC has tripled in the past two years reaching up to 40% voluntary membership across the dual profession and upwards of 60% voluntary membership in the primary practice groups. With continued development, we hope that knowledge management principles and collaborative mindset become cultural common practice.